Choose the right NHS service
The NHS provides a range of services to help you get well. Choosing the service that can best treat your symptoms can help you get faster and better treatment – and also reduce pressure on services like A&E, so that they can help those most in need.
Get advice from your pharmacist – Mild coughs and colds can become much worse in bad weather. The sooner you get advice from a pharmacist, the better.
Visit a walk-in centre – Centres are usually run by nurses who can treat minor illnesses and injuries on the spot.
Ask your GP – If you’ve got a more serious problem, you may need an appointment with your family doctor.
NHS 111 – If you need health advice quickly or aren’t sure where to go when you feel unwell, ring 111 (lines are open 24 hours a day, 365 days a year). Calls are free from landlines and mobile phones. You can also visit 111 online at 111.nhs.uk. NHS 111 online is conveniently accessed via your smartphone, tablet or computer, available 24 hours a day, 7 days a week.
A&E in an emergency – Only ring 999 or go to A&E if it’s a medical emergency. For example, if someone’s life is in danger.
Last updated 07/05/19.